How to book your holiday with us

Booking your Whale Watching holiday with Whale Zone is straightforward.
In order to provide you with all the information you need, we thought you would appreciate a simple, stepwise explanation.
STEP 1
Every tour page includes a form, which you can fill in and submit.
By submitting one such form you are simply telling us you are interested in booking that particular tour.
This step is not binding you in any way.
STEP 2
We will reply to your enquiry and formalise a quotation for you. Our message will also contain a link to a booking confirmation page.
STEP 3
If you wish to proceed, you will do the following:
  1. Click or paste the link on to a web browser, thus accessing a customised page of the Whale Zone's website
  2. Provide the extra information required (e.g. name of the other passengers, special requests/needs, etc.)
  3. Read the contract and accept it
  4. Submit the reservation
After you complete this step, you are required to pay a 30% deposit for your booking to be confirmed.
If you fail to pay the deposit in due time, your reservation will be simply cancelled. In no way you will be asked to pay any monies if you change your mind at this point of the booking procedure.
STEP 4
You fill find all terms and conditions in the contract you download before you book your holiday with us.
The contract also contains information regarding the payment of the balance and its timing.
The 30% deposit may or may not be refundable depending on the tour you are booking.
STEP 5
You can pay deposit and balance in either of the following ways:
  1. Wire Transfer
    Our bank details are indicated in the contract, with all bank fees at payor's expense.
  2. Credit Card (Visa, Mastercard)
STEP 6
Once all funds are received your booking will be confirmed and we will email you detailed pre-departure information.